Your privacy,
clearly explained.

Information we collect

When you order or create an account, we may collect your name, email address, phone number, billing and delivery address, order details and account credentials. When you contact us, we receive the information you choose to include in your message.

Our website may also record technical information such as your IP address, browser, device, referring page and interactions with the store. Payment providers process the payment information needed to complete a transaction; we receive the confirmation and transaction details required to manage the order.

How we use it

We use personal information to process and deliver orders, send service updates, respond to questions, manage accounts and returns, prevent fraud, secure and troubleshoot the website, improve the shopping experience and meet accounting, tax or other legal obligations.

We do not sell personal information for money. We do not use contact-form messages to send promotional email unless you have separately chosen to receive it.

Who receives it

We may share only the information necessary with providers that support our website hosting, ecommerce platform, payment processing, communications, fraud prevention and order delivery. Those providers handle information under their own terms and privacy commitments.

We may also disclose information when reasonably necessary to comply with law, protect customers, investigate misuse or defend our legal rights.

Cookies and store features

Cookies and similar technologies help the cart remember its contents, keep accounts signed in, save preferences, protect forms and understand how the store performs. You can limit cookies in your browser, but parts of checkout, account access or cart functionality may stop working correctly.

Retention and security

We retain information only for as long as it is reasonably needed for the purposes described here, including order support, financial records, fraud prevention, dispute handling and legal obligations. We use reasonable technical and organisational safeguards, but no online service can promise absolute security.

Your choices

You may review or update details in your account and ask us for access to, correction of or deletion of personal information we hold. Some records may need to be retained for legal, security or transaction purposes. To make a request, email us using the address below so we can verify and respond to it.

External services and transfers

Links to social platforms and other external services take you to websites we do not control. Some service providers may process information outside Pakistan; when that happens, we take reasonable steps to work with reputable providers and limit the information shared to what is needed.

Updates to this notice

We may update this notice as the store, our service providers or applicable requirements change. The date at the top shows the latest revision. Material changes will be reflected on this page.